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This week, we say hello to Dorothy “Dee” Burns, customer service representative.

Dorothy has been with El Dorado News-Times for three years. She currently works as a customer service representative in the circulation department and previously worked in the mail room. In her role, Dorothy answers phones, assists customers and carriers with any issues and greets customers and advertisers who visit our office on Madison.

Dorothy is a Smackover native who has one son, one grandson and a daughter-in-law. Outside of work, Dorothy enjoys drawing, painting and decorating for all holidays. She also likes riding her slingshot and working in the flower bed.

Her favorite part of her job is meeting and helping all different people.

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