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I would like to express my thanks to Ms. Candace Tribble who works at El Dorado Public Work’s Shop.

On Thursday, Aug. 18, I called to report a problem on Parnell Road. Recent work had been done and a chunk of road was cut out. The road was temporarily repaired, but due to recent heavy rain, the road asphalt became exposed and created a serious hazard.

When I called the public works shop, Candace Tribble, whom I have never met, informed me her shop manager was out with surgery and the second in command was not in at the time. I explained the problem to her and rather tha...